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Order Cancellation Policy


If for any reason you decide to cancel an order, please contact us immediately via phone at 602.803.1122, or e-mail us at If your order has not yet shipped, we can usually cancel the order upon notification.

If your order has already been shipped it may not be eligible for cancellation. If the cancellation request is received after an item has shipped, Randy Ellis Design, Inc., will gladly accept a return consistent with our return policy. However, no refunds are available for shipping and handling fees and customer bears sole responsibility for all return shipping costs.